PRIVACY POLICY
Effective Date: August 12, 2026
Last Updated: August 12, 2026
1. ABOUT THIS PRIVACY POLICY
This Privacy Policy describes how Gryphen Specialty Products and Services, doing business as Copperstate Tackle (“Copperstate Tackle,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information.
This Privacy Policy applies to information collected through https://copperstatetackle.com, our mobile applications, our physical stores, online forms, text messaging programs, customer-service communications, and other services that link to this Privacy Policy collectively referred to as the “Services.”
By using our Services, you acknowledge the practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect the following categories of information:
Contact Information
This may include your name, email address, telephone number, billing address, shipping address, and other contact details you provide.
Account Information
This may include usernames, passwords, account preferences, saved addresses, loyalty-program information, and account activity.
Order and Transaction Information
This may include products purchased or considered, order history, shipping information, returns, refunds, discounts, and other transaction details.
Payment Information
Payment information may be collected and processed by our payment processors. We generally do not directly retain complete payment-card numbers.
Communications
We may collect information you provide when you contact us, submit a form, participate in a promotion, write a review, communicate with customer service, or otherwise interact with us.
Website and Device Information
We may automatically collect information such as your IP address, browser type, device type, operating system, referring website, pages viewed, searches, interactions, approximate location, and dates and times of access.
Cookies and Similar Technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our Services, remember preferences, measure performance, prevent fraud, and understand how visitors interact with our Services.
Mobile Messaging Information
When you enroll in a text messaging program, we may collect your mobile telephone number, the date and time of consent, the method and source of consent, message history, delivery information, and opt-out requests. We maintain this information to operate the messaging program, document consent, provide support, and honor messaging preferences.
3. HOW WE USE INFORMATION
We may use personal information to:
• Process and fulfill orders.
• Provide shipping, pickup, return, and refund services.
• Create and manage customer accounts.
• Respond to questions and customer-service requests.
• Send requested order, account, and service notifications.
• Send promotional communications when the recipient has provided the appropriate consent.
• Operate our text messaging programs.
• Personalize and improve our Services.
• Measure website and marketing performance.
• Protect our customers, systems, and business from fraud, misuse, and security threats.
• Enforce our agreements and policies.
• Comply with legal, tax, accounting, and regulatory obligations.
• Carry out other purposes disclosed when information is collected.
4. HOW WE DISCLOSE INFORMATION
Service Providers
We may disclose information to service providers that perform services on our behalf, including ecommerce hosting, payment processing, order fulfillment, shipping, analytics, advertising, customer support, fraud prevention, cloud storage, information technology, and communications services.
Service providers are authorized to use information only as necessary to provide services to us or as otherwise permitted by law.
Legal and Safety Disclosures
We may disclose information when reasonably necessary to comply with applicable law, legal process, court orders, or government requests; enforce our policies; investigate fraud; protect our legal rights; or protect the safety and security of our customers, employees, business, or others.
Business Transactions
Information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, subject to applicable law.
5. MOBILE INFORMATION AND SMS CONSENT
The terms in this section control over any other provision of this Privacy Policy concerning the disclosure of mobile information or messaging consent.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in information and consent will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may provide mobile information to vendors that perform services on our behalf solely as necessary to operate and support our messaging program, such as message transmission, platform hosting, customer support, security, and consent-record management. These vendors are not authorized to use mobile information for their own marketing or promotional purposes.
We may also disclose mobile information when required by applicable law, legal process, or a valid government request.
Consent to receive text messages is specific to Copperstate Tackle and is not transferred to another business for that business’s marketing.
6. COPPERSTATE TACKLE TEXT MESSAGING PROGRAM
When you affirmatively opt in to a Copperstate Tackle text messaging program, you consent to receive recurring text messages from Copperstate Tackle at the mobile number you provided.
Depending on the program and the disclosure shown when you enroll, messages may include promotions, product announcements, sales, store events, availability alerts, customer-care communications, and requested order or service updates.
Message frequency varies.
Message and data rates may apply.
Consent to receive promotional text messages is not a condition of purchasing any product or service.
You may opt out at any time by replying STOP to a message. After submitting STOP, you may receive one confirmation message acknowledging your opt-out request. You will not receive additional messages from that messaging program unless you enroll again.
For assistance, reply HELP or contact Copperstate Tackle using the information at the end of this Privacy Policy.
Your wireless carrier’s message and data rates and other terms may apply. Copperstate Tackle does not charge a separate fee for enrolling in its text messaging program.
7. EMAIL MARKETING
You may voluntarily subscribe to marketing emails. You can unsubscribe by using the unsubscribe link included in an email or by contacting us.
Unsubscribing from marketing emails will not prevent us from sending non-marketing communications concerning transactions, accounts, orders, security, or customer-service requests.
8. ADVERTISING AND ANALYTICS
We may use analytics and advertising providers to understand use of our Services, measure advertising performance, and deliver or evaluate advertising.
These activities may involve cookies, device identifiers, browsing information, and similar technologies. They do not change the mobile information restrictions described in Section 5. Mobile numbers and text messaging consent data are not provided to third parties or affiliates for their own marketing or promotional purposes.
You may be able to manage cookies through your browser, device, or available website privacy controls. Disabling cookies may affect some features of the Services.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our Services, complete transactions, maintain business and tax records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and fulfill the purposes described in this Privacy Policy.
Text messaging consent and opt-out records may be retained as necessary to document consent, demonstrate compliance, and honor messaging preferences.
10. DATA SECURITY
We maintain reasonable administrative, technical, and physical safeguards intended to protect personal information.
No method of transmission or storage is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, lost, or destroyed despite our safeguards.
11. YOUR PRIVACY CHOICES
Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have the right to object to or limit certain uses of your information.
To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request.
You may manage marketing communications as follows:
• Text messages: Reply STOP to opt out.
• Text messaging assistance: Reply HELP.
• Marketing emails: Use the unsubscribe link in the email.
• Cookies: Use available browser, device, or website privacy controls.
12. CHILDREN’S PRIVACY
Our Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that we collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
13. THIRD-PARTY SERVICES AND LINKS
Our Services may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy practices of those third parties. Their collection and use of information are governed by their own privacy policies.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. When we make changes, we will update the “Last Updated” date at the beginning of the policy.
Material changes will become effective when posted or on any later date identified in the updated policy.
15. CONTACT US
Questions, complaints, or privacy requests may be submitted to:
Gryphen Specialty Products and Services
Doing Business as Copperstate Tackle
6170 W. Chandler Blvd., Suite 10
Chandler, Arizona 85226
Email: info@copperstatetackle.com
Phone: 480-590-4653
For text messaging assistance, reply HELP to the message you received. To discontinue text messages, reply STOP.