Our policy is valid for a period of 30 calendar days from the date of purchase. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 30 days has lapsed, we unfortunately cannot offer you a refund.
Refused Shipments
If a shipment is refused, the return shipping cost will be deducted from the refund total.
Refund Requirements
The following criteria must be met to qualify for a refund:
- Product is defective
- Product is not as described
- Product must be unopened
- Product must be in original packaging
- Product must be unused
- Product must not be damaged
All returns will be inspected to ensure the above criteria have been met. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Proof of Purchase
To complete your refund, we require a receipt, purchase order, or other proof of purchase. Without it, we will not issue a refund.
Sale and Clearance Items
Only regular-priced items may be returned. Unfortunately, sale or clearance items cannot be returned.
Shipping Items
To return an order, you must first contact us to obtain a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid RMA.
You will need to attach a pre-paid return shipping label to the package and mail it to the address on the shipping label. You will not need to pay for shipping.
Please ensure the goods are properly packaged to prevent damage in transit. If the product is found to be damaged or used beyond reasonable inspection, we may reject the refund.
All refunds will be subject to a 20% restocking fee.
Contacting Us
If you have any questions, concerns, or complaints regarding this refund policy, please contact us at:
Email: info@copperstatetackle.com
Address: 6170 W Chandler Blvd Ste 10, Chandler, AZ 85226
This policy was last updated on March 7, 2022.